1. Introduction
At Karn Decor, we identify as not just a brand, but a community. We value the trust you place in us when sharing your personal data. This Privacy Policy details how we collect, process, and look after your personal data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you.
2. Information We Collect
We collect several different types of information for various purposes to provide and improve our service to you.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
3. How We Use Your Data
Karn Decor uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
4. Data Sharing
We do not sell your personal data. However, we may share your information with third-party service providers to help us operate our business, such as:
- Payment processors to facilitate transactions
- Shipping partners to deliver your orders
- Analytics providers to understand website usage
- Marketing platforms to send you relevant updates (only with your consent)
5. Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
6. Your Rights
Under the Digital Personal Data Protection (DPDP) Act, 2023 of India, you (as the Data Principal) have specific statutory rights regarding your personal data:
- Right to Access: You can request a summary of the personal data being processed and the processing activities.
- Right to Correction & Erasure: You can correct, complete, update, or request the erasure of your personal data. You can delete your account and associated personal data at any time via your Account Settings.
- Right to Withdraw Consent: You have the right to withdraw your consent to data processing at any time. Unsubscribing from marketing is as easy as subscribing; you can use the opt-out links in our emails or visit our Unsubscribe page.
- Right to Grievance Redressal: You have the right to register a grievance with us regarding any processing of your personal data.
7. Grievance Redressal & Contact Information
In accordance with the DPDP Act 2023, if you have any questions, concerns, or grievances regarding the processing of your personal data, you may reach out to our designated Grievance Officer:
Grievance Officer
Mr. Gaurav Kumar
For general customer support or order inquiries, please contact us at support@karndecor.com.